Privacy Policy

1. Who We Are

National Compliance Hub
Email: info@nationalcompliancehub.co.uk
Website: https://nationalcompliancehub.co.uk

We provide building compliance services including Legionella Risk Assessments, monitoring, and related compliance support across the UK.

2. What Information We Collect

We may collect and process the following data:

Information You Provide

• Name
• Company name
• Email address
• Telephone number
• Address / site details
• Any information submitted via contact forms

Automatically Collected Data

• IP address
• Browser type and device
• Pages visited and time spent on site

3. How We Use Your Data

We use your data to:

• Respond to enquiries and provide quotes
• Deliver our services
• Manage customer relationships
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We rely on the following lawful bases:

• Legitimate Interest – responding to enquiries and running our business
• Contractual Necessity – delivering services you request
• Legal Obligation – compliance with applicable laws

5. Data Sharing

We may share your data with:

• Trusted subcontractors and assessors (where required to deliver services)
• IT and website service providers
• Legal or regulatory authorities (if required)

We do not sell your data.

6. Data Storage & Security

Your data is stored securely using:

• Cloud-based systems
• Access-controlled environments

We take appropriate technical and organisational measures to protect your data.

7. Data Retention

We retain personal data for up to 3 years from the last interaction, unless a longer period is required for legal or contractual reasons.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To exercise your rights, contact us at:
[info@nationalcompliancehub.co.uk]

9. Cookies

Our website uses cookies to:

• Improve user experience
• Analyse website traffic

You can control cookies via your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

12. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Email: info@nationalcompliancehub.co.uk